Legal and Privacy Notices
Privacy Policy
At Beacon View Psychiatry, we value and respect your privacy. We are committed to protecting your personal information and complying with all relevant privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Any personal information you provide, such as your name, contact details, and medical history, is used solely for the purpose of providing healthcare services and will not be shared without your explicit consent, except as required by law.
Confidentiality and Security
We take appropriate steps to ensure the confidentiality and security of your information. All electronic communications, including telehealth services, are conducted through secure, HIPAA-compliant platforms to ensure your privacy is maintained.
Terms of Use
By accessing and using this website, you agree to comply with the terms and conditions set forth. This website is for informational purposes only and does not constitute medical advice. If you require medical assistance or have an urgent concern, please seek immediate medical attention.
No Emergency Services
This website and our telehealth services are not intended for emergency care. If you are experiencing a psychiatric emergency or crisis, please contact 911 or visit your nearest emergency room immediately.
Frequently Asked Questions (FAQ)
1. Do you accept insurance?
Yes, we accept a variety of insurance plans. Please contact us directly to verify if your specific insurance is accepted, or to discuss any billing questions.
2. Which insurance providers do you accept?
We currently accept several major insurance providers. For a complete list of accepted plans, please contact us and we’ll be happy to assist with insurance verification.
3. Do you offer services for patients without insurance?
Yes, we offer cash pay options for individuals without insurance or those who prefer not to use insurance. Payment plans may be available on a case-by-case basis.
4. How can I verify if my insurance is accepted?
To verify if your insurance is accepted, you can call us or send an email with your insurance details. We’ll provide you with all the necessary information about your coverage and any potential out-of-pocket costs.
5. Do you accept Medicaid or Medicare?
We currently do not accept Medicaid and Medicare.
6. How do I pay for services?
You can pay for services via insurance, or if you are opting for cash pay, payments can be made via credit/debit card, check, or bank transfer. Payment plans may be available for cash pay patients—please inquire directly.
7. Can I use my HSA or FSA to pay for services?
Yes, you can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for services. Please check with your insurance provider to confirm your benefits and coverage.
8. What is the cost of a session?
The cost of a session depends on the type of service provided and whether you are using insurance or paying out-of-pocket. Our out-of-pocket rate is $350 for an initial evaluation and $200 for a follow-up.
9. What types of payments are accepted for cash pay?
For cash pay patients, we accept credit/debit cards, checks, and bank transfers. Payment in full is expected at the time of service unless otherwise arranged.
10. Do you offer sliding scale fees?
Currently, we do not offer sliding scale fees. However, we provide competitive rates for cash pay patients, and you can discuss payment options with us based on individual needs.
11. Can I switch from insurance to cash pay or vice versa?
Yes, if you’d like to switch from insurance to cash pay or the other way around, please contact us to discuss the process and ensure a smooth transition.
12. How do I schedule an appointment?
You can schedule an appointment by calling us, emailing, or using our online booking system. We offer flexible scheduling options to accommodate your needs.
13. What is your cancellation policy?
If you need to cancel or reschedule an appointment, please notify our office at least 48 hours in advance to avoid a cancellation fee.
14. Do you offer in-person visits?
Currently, we only offer telehealth services only for patients in Massachusetts. This allows flexibility and accessibility, ensuring you can receive care regardless of location within the state.